19 October

Learnovation Summit: Workflow Learning for Talent Progression

Last week, our team attended the Learnovation Summit by the Learnovate Centre on the latest in learning technology innovation. One of our favourite sessions of the event was Bob Mosher’s talk, Workflow Learning for Talent Progression.

If you missed it, here is a summary of key takeaways.

What do L&D teams currently do?

Historically, L&D teams have delivered training to help colleagues master the tasks needed to become competent in their roles. However, this is often where the L&D team’s work stops.

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What could they do instead?

Instead of just creating competency, Bob suggests L&D teams can also support learners beyond the initial training events, which will not only hasten the time to competency but allow learners to continue their learning journey more independently and sustainably.

So what is workflow learning?

This is what is meant by the term workflow learning; embedding learning and support in the workflow, which learners can access whilst doing the work their role demands.

What isn’t workflow learning?

What workflow learning DOESN’T mean is this: flooding learners with an endless array of tools to use, training events to attend, resources to access etc.

What does it look like practically?

Practically, workflow learning is making learning assets and interventions available in a carefully curated way. Learners who are inexperienced are provided with more training and learning support to build up their competency initially. As they gain experience and expertise in their role, they are provided with fewer learning assets – however, these are strategically chosen to help guide them on their journey of continuous improvement.