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Student Stories
A Learning Designer Who Keeps Learning: Zoe Young
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Zoe Young had worked in education and training for years, often dipping into learning design. But she hadn’t yet explored the process in a formal or structured way. When she came across the Digital Learning Institute’s Certified Digital Learning Professional Program, the timing felt right. She was ready to deepen her skills and gain a clearer picture of how effective digital learning comes together.
Hear from Zoe directly below!
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Finding the Right Program
Zoe had explored elements of learning design before, but she wanted something more structured and practical. The Certified Digital Learning Professional Program immediately stood out.
“I wanted something practical and structured, so I could actually understand the full process and how it all fits together.”
It was the combination of timing, practical focus, and clear methodology that drew her in.
Applying Knowledge in Real Time
From the beginning of the course, Zoe found herself using what she was learning straight away. The tools, templates, and frameworks felt intuitive and applicable.
“I was using the templates right away. Things like journey mapping and learning personas—those were completely new to me, but they made so much sense.”
The course helped her see how each stage of the process connects and gave her language to describe and share her thinking with others.
A Transformative Experience
Zoe describes the course as empowering. It gave her both structure and confidence—and helped her articulate her role in learning design more clearly.
“The course gave me the words to explain what I was doing, and the confidence to say, ‘Yes, I am a learning designer.’”
She found the accessibility module especially impactful, prompting her to reflect deeply and think differently about the learning experiences she creates.
Continued Growth Through Professional Development (CPD)
Even after completing the program, Zoe continues to revisit the course materials and templates. The Digital Learning Institute’s CPD offering has become a key part of her professional development.
“I still go back to the templates and content. It’s really helpful to have that ongoing access—it reminds me of what good looks like.”
She believes that continuous development is essential—especially in a fast-evolving field like learning design.
“As learning designers, we’re often so focused on the learner experience that we forget to upskill ourselves.”
That’s why CPD has become more than a resource for Zoe. It’s a reminder to pause, reflect, and continue to grow.
What's Next?
With a stronger foundation and new tools at her fingertips, Zoe is bringing new energy and clarity to her work in education and training. She continues to apply what she’s learned, focusing on designing experiences that are thoughtful, inclusive, and grounded in best practices.
Would you like to enhance your career with practical, industry-relevant learning design skills?
Explore our programs today and join a global community of learning professionals.
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